SoftBank, Grab and PETROS will put US$1.85 billion into AI infrastructure in Sarawak and Peninsular Malaysia. Here is what it means for local businesses.
Grab, SoftBank and PETROS Commit US$1.85 Billion to AI Data Centres in Malaysia Read More »
Artificial intelligence (AI) is making and improving customer service better, faster, and more helpful in 2025. Many businesses found how artificial intelligence improve customer service in a good way. It is done in a way they communicate with customers, solve problems quickly, and even prevent issues before they happen. Here’s how AI is changing customer
How Can Artificial Intelligence Improve Customer Service in 2025? Read More »
As of today, artificial intelligence (AI) is widely used in many industries, including business, healthcare, and cybersecurity. As businesses embrace AI, according to an Islamic perspective, companies must assess whether AI will cause harm or disrupt the balance of fairness and justice within the community. Islam encourages adaptation to technological advancements, but it also requires
Artificial Intelligence and Islamic Values: Are They Compatible? Read More »
Artificial intelligence (AI) often sets unrealistic expectations for growth, and companies can easily get caught up in the hype. AI is seen as a fix for all problems, promising businesses productivity and innovation. It’s a big mistake to overlook one crucial point: the importance of focusing on smaller goals and addressing their current core issues.
One Important Way to Get the Most Out of AI That Others Often Overlook Read More »
With the increasing lack of trust in social media platforms, generations today, especially Gen Z, are turning to platforms like Reddit and TikTok. What’s the reason? Gen Z is particularly skeptical of products or brands promoted on social media. According to a ‘How search marketers can keep up with Gen Z’ report, compared to other
Reddit is Now Popular. Here’s How Brands Can Benefit Social Listening Read More »
A recent KPMG Global Tech Report 2024 showed a majority of respondents admitting that their senior leaders slowed down their progress to adopt new tech. Yet, despite this cautious approach, many businesses are still finding ways to innovate and stay ahead of the competition. While being careful with tech investments can protect financial stability, it
Companies Are Advancing in Tech Despite Risk Aversion, According to New Tech Report Read More »
With the continuous development of artificial intelligence (AI), it is capable of doing so many impressive things, to the point that it can be scary. AI can be used to create fake news articles, social media posts, videos, and images that depict events or statements that never occurred. According to the World Economic Forum, Global
Preserving Truth: Detecting Deepfakes in the Times of Fitnah Read More »
Dengan perkembangan berterusan kecerdasan buatan (AI), ia mampu melakukan pelbagai perkara yang mengagumkan. AI boleh digunakan untuk mencipta artikel berita palsu, pos media sosial, video, dan imej yang menggambarkan peristiwa atau kenyataan yang tidak pernah berlaku. Menurut World Economic Forum, Global Risks Perception Survey 2023–2024, risiko maklumat dan disinformasi yang dihasilkan oleh AI adalah 53%.
Menjaga Kebenaran: Mengesan Deepfake dalam Zaman Fitnah Read More »
Almost half of businesses (47%) identified that customer service will benefit the most from greater adoption of AI technology, according to a survey. In businesses, sales and marketing are what come first, which drive customers, generate revenue and drive profits. Once customers are acquired, the focus often shifts to satisfying and retaining them to ensure
How Can You Improve Your Customer Service with Copilot? Read More »
Menurut satu tinjauan, hampir separuh daripada perniagaan (47%) mengenal pasti bahawa perkhidmatan pelanggan akan mendapat manfaat paling besar daripada penerimaan teknologi AI yang lebih luas. Dalam perniagaan, jualan dan pemasaran adalah yang paling utama, yang menarik pelanggan, menjana pendapatan dan memacu keuntungan. Setelah pelanggan diperoleh, tumpuan biasanya beralih kepada memuaskan dan mengekalkan mereka untuk memastikan
Bagaimana Anda Boleh Meningkatkan Perkhidmatan Pelanggan dengan Copilot? Read More »